5.1.5 Attending to learners’ queries

5.1.5 Attending to learners’ queries

5.1.5 Modes employed by the Institution to attend to Learners Queries

 

Online Help Desk

 

Complaints regarding Books

https://ycmou.digitaluniversity.ac/Content.aspx?ID=1116

App based support

 

E- Suvidha

https://play.google.com/store/apps/details?id=ycmou.app.mkcl.com.ycmou

Chat Box

Online Help on admission portal

https://console.dialogflow.com/api-client/demo/embedded/839c33d0-cd09-437d-8ecb-11d0b0ae6186

Interactive radio counselling

AVC Audio lectures

https://ycmou.digitaluniversity.ac/Content.aspx?ID=1151

Student Services Centre/May I help Desk

Exam Register Scan

https://ycmou.ac.in/media/post_image/Student_Service_Division_May_I_help_Desk_rev_.pdf

Call Centre

Telephonic Communication

https://ycmou.ac.in/contact_us

Social Media

Face book / Whats app

https://www.facebook.com/ycmouniversity

E-mail Support

Mai-id

nondani@ycmou.digitaluniversity.ac

dir_ssd@ycmou.digitaluniversity.ac

Informative Services, Administrative and Facilitation Service, Employment Assistance Services to Youth to students on portal

http://ycmou.digitaluniversity.ac/Content.aspx?ID=26651

SFC Schedule

http://ycmou.digitaluniversity.ac/SFCShedule.aspx?ID=26834

Suggestions

http://ycmou.digitaluniversity.ac/Suggestions.aspx

Request Information

http://ycmou.digitaluniversity.ac/RequestInfo.aspx

FAQ

http://ycmou.digitaluniversity.ac/DisplayFAQ.aspx

Mobile Notification from Study Centre to Student

http://ycmou.digitaluniversity.ac/Content.aspx?ID=28172

UGC Online Grievances

https://www.ugc.ac.in/grievance/default.aspx

PG Portal Grievance

https://pgportal.gov.in/cpgoffice/

Online RTI MIS Grievance Portal

https://rtionline.gov.in/RTIMIS/login/index.php

Aple Sarkar 

https://grievances.maharashtra.gov.in/en

Online Help Desk

https://ycmou.digitaluniversity.ac/RegisterComplaint.aspx

Web Conferencing 

http://ycmou.digitaluniversity.ac/Content.aspx?ID=1187

Web-Radio

http://ycmou.digitaluniversity.ac/Content.aspx?ID=1151